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Stewart Hall

Multi Channel Strategy Manager, Retail

Hi, I'm Stewart Hall

Stewart Hall's Bio:

With over a decade of retail experience, Stewart is a problem solver. He puts real solutions in place of real problems. A passion for retail led Stewart to the Multi Channel sector, where he currently works at Tesco PLC designing Multi Channel Strategy. Primarily looking at ways of creating an end to end seamless customer experience whilst at all times ensuring that Tesco continues to put the customer at the heart of everything they deliver. Stewart is passionate about driving Multi Channel forward in retail. With strong experience in technology, eCommerce, IT and retail and a great ability to understand and interpret each of the different channels. Stewart is focused on the customer experience whilst driving operational efficiency in this retail revolution. Specialties: Retail, Organisational structure, Multi Channel, Omni Channel, eCommerce, Social Media, Web 2.0, Online, Consumer, Business Strategy, Stock Control Operations, Supply Chain, Consulting, Market sizing, Competitor review, Customer research, Trends, Department stores, Grocery, Home Technology, Consumer electronics, Large Corporations

Stewart Hall's Experience:

  • Omni- Channel Development: BDM, Customer & Technology Innovation at John Lewis

    August 2012 - February 2014

    Working within the award winning* Omni channel team at John Lewis, I formulate, define and implement winning strategies, to improve Omni Channel operations. Primarily looking at improving every touch point of the customer experience, through new, innovative, concepts. * Oracle Retail Week Awards: Retailer of the year 2013 * Oracle Retail Week Awards: Multi Channel Retailer of the year 2013 * PayPal Drapers Etail Awards: Multi Channel Retailer of the year 2012

  • Multi Channel Analyst at John Lewis

    October 2010 - August 2012

  • Business Development Manager at RNB enersave

    August 2009 - October 2010

    Nationwide company specialising in the installation of energy saving solutions. "Providing you with Energy Saving Solutions for the 21st Century! RNBenersave is one of Britain's largest growing electrical installation specialists. We specialise in the installation of energy saving devices that can be installed on day one and can be reducing your energy output by day two. Using cutting edge technology, from across the world, our aim is to give you up to a 40% reduction in your energy output and costs, lowering your carbon footprint and all with a typical ROI of under 18 months." General duties include: * assessment of marketing opportunities and target markets * intelligence gathering on customers and competitors * generating leads for possible sales * advising on, drafting and enforcing sales policies and processes * follow-up sales activity * formal proposal and presentation management and writing * pitch and presentations * business model design

  • Strategy Analyst at John Lewis Partnership

    June 2007 - July 2008

    Creating marketing campaigns, via customer segmentation for ?6bn+ retailer. Measure campaign performance (e.g., financial ROI, customer value, qualitative). Supported the Business Development Manager and strategy directorate in strategic support. Most notably consulted on a review of international growth opportunities and supported the strategic plan for a non-food category which drives over ?1bn sales+ p.a.

  • Stock Control Manager at Sainsburys

    October 2001 - August 2005

    Management of Sainsbury's top 2 store on the company, for KPI's, two years consecutively 2004/2005. Top 2 stock result on the company 2004. Activities including: Leading, coaching and managing a large team of multiple departments. Driving sales performance by maintaining exceptional customer service standards. Ensuring that the store meets company policies and trading procedures as well as statutory requirements. Ensuring Stock Control KPI's are met. Store management. Creating and analysing departmental budgets. Solely accountable for known and unknown loss.

  • Multi Channel Strategy Manager at Tesco PLC

    February 2014

Stewart Hall's Education:

  • University of Surrey

    2005 – 2009
    BSc



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